The first step is for you to contact us, by e-mail at: email@example.com or by phone on 0448 191 542.
If we are not available to answer the call please leave a message, including your email address if you have one. Frequently we are in session with clients or travelling so email is the most efficient way of communicating with us.
In response to your inquiry, Mary will email you with information about our services. This information, along with the information on our website, will answer a lot of the initial questions that people usually have and will explain to you some of the unique aspects of working with us.
Also in her reply, Mary will offer you a choice of times for a 30-minute telephone/Skype consultation. If, after having read the two documents and our website, you would like to continue exploring the possibility of working with us, you will then email Mary with your preferred time to chat, your telephone number and/or Skype user name.
Mary will then call you at the scheduled time. This will be a conversation in which we can discuss in-depth the services we offer and the best approach to the issues you would like to address.
At the end of the call, if you decide that you would like to schedule an appointment, Mary will tell you what dates are available to choose from. She will also explain to you the logistical details and paperwork involved. Within approximately three business days you will receive an email with the initial intake paperwork and information from Mary.
If at the time of the consult you decide that you do not want to just yet, or if you would like more time to think about it, you can always send us further questions via email and schedule later if you wish. We have successfully worked with many, many satisfied clients, but no single program is right for everyone, and we want you to have enough information to determine whether our service feels like a good match for your needs. If you would like to speak to a current or past client family about their experience, we can provide you with their contact information.
Thanks for your interest in Compassionate Therapy, we look forward to chatting to you soon!